Seven Dwarfs Software

Support

Choose a product for documentation and product-specific help, or contact Seven Dwarfs Software when you need to report a problem.

Choose a product

Documentation, compatibility information, FAQs, and workflow feedback live with each product so support can grow cleanly as more software is added.

Report a product problem

Email product support with enough context to understand what happened. Product-specific documentation may also explain what diagnostic information is available.

Identify the product and version

Include the product name and version or build information when available.

Describe the action and result

Explain what you were doing, what happened, and what you expected instead.

Include useful diagnostic context

If the product can create a diagnostic report, review it first and attach it when it helps explain the problem.

Do not send confidential source files, proprietary data, passwords, license files, or other sensitive information unless you are specifically asked for it and are authorized to share it.